|
SOLUTIONS
To better serve our
clients’ needs, Geus Technology offers tailored solutions that
best address our clients’ true key strategic needs, including:
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SAP Application
Management Services |
|
SAP
Professional Services |
RESULTS
Our clients attest to the
Geus Technology value proposition as evidenced by the following quote
from a Fortune 500 CIO:
“I can
honestly say that we are
receiving outstanding support. Geus is more than a vendor of managed
services to us; they have become trusted advisors and integral members
of my team.”
SAP APPLICATION
MANAGEMENT
Many of our clients have
made a significant investment in their IT infrastructure and prefer to
keep their enterprise applications hosted in-house. However, they
realize that they need to contain costs, increase availability and
performance levels, and improve support capabilities.
Through our Expert
Support family of solutions, Geus Technology provides comprehensive
application management services via our Client Care Center on a 24x365
basis. Our pro-active, technical support team monitors and manages our
clients’ applications on a continuous basis and helps our clients
obtain higher availability and performance levels.
Geus Technology’s Expert
Support application management services deliver:
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Lower TCO of
support by 15% - 40% |
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Guaranteed
service levels |
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State-of-the-art
tools, processes, &
procedures |
|
Broader &
deeper expertise |
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True 24x7
“Follow-the-sun”
support |
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Freedom to
reallocate internal resources
to strategic projects |
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Freedom to
focus on business |
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Proven and
scalable solutions |
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Keep your
application current |
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Improve user
acceptance |
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Reduce
Administrative burden |
The Geus Technology Expert
Support application management solutions are designed specifically
to provide the flexibility and tailoring to meet each one of our
clients’ changing requirements. As their requirements change, our
solutions evolve with their needs to continue providing reliable
support and enhancement for their enterprise applications. Our clients
enjoy the security and comfort of having the Geus Technology experts
supporting them throughout their enterprise application’s life
cycle.
SAP PROFESSIONAL
SERVICES
Geus Technology has a proven track record of delivering expert and
cost-effective professional services to our clients, directly or
through our trusted partners.
We believe in supporting our
clients in every situation. Our staff of certified professionals is
ready to assist you in the implementation of SAP solutions from the
core platforms to Business Intelligence, Supply Chain Management,
Customer Relationship Management and Enterprise Portals. Our
Professional Services staff is dedicated to assist you in every phase
of the implementation lifecycle from planning through execution as well
as providing on-going support, upgrades and enhancements to maximize
the ROI of your ERP solutions.
Our Professional Services
solutions can deliver:
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Development of
information systems
strategy |
|
Client/server
system architecture |
|
Capacity
Planning |
|
Technical
aspects of implementation |
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Change
management |
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Archiving |
|
Post
implementation services
(Stabilization & Performance tuning) |
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Technical
Upgrade (SAP & Database) |
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Technical
installation |
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Technical OS/DB
migration |
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Technical
Performance tuning |
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Disaster
recovery planning &
implementation |
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Disaster
recovery testing |
|
Master Data
Maintenance |
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