Geus Technology
 

SAP Performance Tuning Service

Geus Technology has the solutions, technical leadership and staff necessary to successfully guide your organization through an effective resolution of SAP performance issues. Our experience in SAP technical support and performance tuning is unsurpassed in the industry. Our consultants are recognized experts in the industry and will provide you with knowledgeable answers, analysis and support during the process of optimizing your SAP systems performance.

Performance issues and challenges

Traditionally, many SAP implementations start based on initial estimate of transaction volume, number of users, interfaces, future growth, etc. During implementation phase, additional requirement may result into enhancements, custom reports and interfaces providing integration and performance issues

SAP Performance tuning is a continuously evolving process. Following are some of the factor impacts of SAP performance.


Poorly implemented custom program or reports
Reaching to the capacity of current hardware limit of handling SAP transaction volume
Bottleneck at database, storage or hardware level
Performance issue due to bugs at SAP, database or OS kernel
Performance bottleneck with SAP/database buffers
Bottleneck due to performance of SAP add-on application and interfaces
Additional system load due to business growth beyond original growth estimate
Increase in user and transaction volume due to merger and/or acquisition of companies

The real challenge of SAP performance optimizing is to identify the issue and take appropriate action to optimize performance and return on investment (ROI).

Geus’ Performance Tuning services

Geus Technology has the experience, leadership, and resources to assist you with a timely, cost-effective, and successful analysis and resolution of performance bottlenecks with your SAP systems. We utilize SAP’s tools, our own tools, knowledge and experience of our process. The expertise and experience of our team enables us to identify issues and recommend the right solutions to resolve performance bottleneck in a quick and efficient way.

During the performance tuning process, we first assist you with reviewing your SAP, database, OS, hardware, storage, network environment and setting to identify performance bottleneck. We share critical information and our past experiences on the various releases to accelerate the process of analyzing performance issue. Geus provides many services to ensure a successful
resolution of your system performance issue. Some of these services are:

SAP Technical Analysis and tuning

Analyze and tune SAP buffers
Analyze SAP transaction workload and hardware capacity
Review and recommend SAP kernel patches and support packages
Assist with analyzing worst performing transactions/programs
Analyzing performance of custom programs and reports
Analyzing performance bottleneck with SAP interfaces and add-on application
Analyzing performance issue with SAP Web Application Server components

Database analysis and tuning

Perform database size and growth analysis
Analyze database buffers
Analyze database fragmentation and I/O bottlenecks

Hardware, storage analysis and sizing

Assist with identifying bottleneck at hardware, OS, storage and network layer
Assist with sizing hardware requirement

Our approach at a glance

Monitoring and Analysis

During the monitoring and analysis session we will review information about your SAP landscape (hardware, OS, storage, database, SAP technical setting, etc.), Then we collect workload and statistical data by monitoring SAP application, database and operating system performance. We analyze all workload and performance data collected from your SAP system to identify performance bottleneck area.

Recommendation

Based on analysis of performance bottleneck, we identify options to resolve issue. In this phase we analyze short term and long-term benefits of all possible options to resolve performance issues and recommend optimal solutions to the customer.

Implementation

The implementation phase begins with approval by the customer on implementing the solutions. In this phase we assist in implementing the solutions for SAP and non-SAP components. Some of the non-SAP components that we have expertise in are:

Interfaces
EDI
Job Scheduling
Output Management
Faxing
Tax
Monitoring/Capacity tools

Our process is to implement solutions, perform sub-sequent monitoring, analysis and fine tuning to verify the improvement in the performance.

 Archiving

 Capacity Planning

 Disaster Recovery

 Expert Support

 Master Data  Maintenance

 OS/DB Migration

 Performance Tuning

 Project Staffing

 Technical  Implementation

 Technical Upgrade
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